Maurice Whelan, Head of Customer Services, Sage Ireland
Maurice Whelan is Head of Customer Services at Sage Ireland with
responsibility for the operational and strategic function of the
Customer Services Division.
Prior to joining Sage, Maurice was General Manager, Customer
Service and Individual Business with VHI Healthcare. He
holdsqualifications in Marketing, Hospital and Health Service
Administration, and has completed the Advance Management Program
(AMP) in Insead Paris. He is currently studying his
Bachelors of Science in Psychotherapy.
Maurice is a Fellow of the Contact Centre Management Association
of Ireland (CCMA) and is currently Vice-Chair of CCMA.
He is also past Vice President of ECCCO (The European Confederation
of Contact Centre Organisations).