Sage Accounts Cover - Instant Accounts & Sage 50

Sage Cover

There are three levels of cover you can purchase, depending on the level of support you need:

  • - Essential Cover
  • - Essential Cover Plus
  • - Essential Cover Expert

All three options include telephone support so our award-winning team are on hand to help you with all your technical queries. We aim to resolve all queries during the first call you make to us.

1890882522

  • Essential Cover
  • Essential Cover Plus
  • Essential Cover Expert

This is our entry-level support offering.  It covers all technical queries directly relating to your Sage Accounts software.

Features

You will have unlimited access to:

  • telephone support (Monday – Friday; 9am – 5.30pm, excludes Bank Holidays)
  • email support (Monday – Friday; 9am – 5.30pm, excludes Bank Holidays))
  • our Support Resource Centre (FAQs, Knowledgebase Articles, downloads)
  • standard data repair
Benefits

  • provide you with the advice and help you need, when you need it
  • give you peace of mind that assistance is just a phone call or an email away
  • save you valuable time by helping to resolve your technical issues quickly

 

 

 

Sage Accounts Essential Cover Plus is the second level of our support offering. In addition to the resolution of technical queries, this contract offers a number of additional features and benefits such as software upgrades and discounts on other Sage products.

Features

This level of support gives you unlimited access to:

priority telephone support (Monday – Friday; 9am – 5.30pm, excludes Bank Holidays)

priority email support (Monday – Friday; 9am – 5.30pm, excludes Bank Holidays)

our Support Resource Centre (credit control online advice, reports of the month, FAQs, knowledgebase articles, downloads)

swift data repair

annual software upgrade

financial year end change

personalised invoice / report template

discounts on training & stationery

Benefits

Through Sage Accounts Essential Cover Plus you will have:

access to help and advice at your convenience

reassurance that support is just a phone call or email away

technical queries resolved quickly, saving you time and money

selection of tools and advice at your fingertips

the latest version of Sage Accounts Software

 

Sage Accounts Essential Cover EXPERT gives you all the tools you need to run your Accounts function efficiently.

Features

This level of support gives you unlimited access to:

-          Our award winning Priority Telephone & Email support (Monday – Friday; 9 – 5.30pm)

-          Advice, reports, FAQs, knowledgebase articles, downloads and more

-          Express Data Repair

-          Annual Software Upgrade

-          Personalised invoice / report template

-          Expert Credit Control advice and newsletters

-          Access to our highly qualified Microsoft certified Excel Experts for all your core Microsoft Excel queries

Benefits

-          provide you with the advice and help you need, when you need it

-          give you peace of mind that assistance is just a phone call or an email away  

-          save you valuable time by resolving your technical issues quickly

-          provide you with a selection of business tools and advice

-          ensure you have the latest version of Sage Accounts Software

-          offers access to Microsoft Excel experts to help you make the most of your data and reports

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